WHERE LOCAL BUSINESS GROWS

Product Safety



Overview
 

If your business supplies products to consumers, you need to make sure the products are safe.

The heaviest responsibility falls on producers, eg the manufacturer of a product. But distributors - such as shops and wholesalers - also have legal responsibilities.

Failing to meet your responsibilities can have serious consequences. You could face legal action with possible fines or even imprisonment. You could also be sued by anyone who has been injured or has suffered damage to personal property as a result of using your product.

This guide outlines the basics of product liability and product safety law. It will help you understand how you are affected and what action you need to take.

Your responsibilities as a producer , distributor or seller
 

By law, products sold to consumers must be safe. The main responsibility falls on producers, manufacturers and importers to ensure that products are safe by:

  • warning consumers about potential risks
  • providing information to help consumers understand the risks
  • monitoring the safety of products
  • taking action if a safety problem is found
You need to take an active approach to preventing safety problems, otherwise you risk being sued, fined or imprisoned.

Particular care should be taken with high-risk products such as toys, fireworks, food and medicines. You should also be aware of the specific regulations which apply to such products.

See how to ensure your products are safe.

Producers and distributors must inform their local authority (typically, the Trading Standards Department).

Even if you don’t manufacture the products you sell, you will still have safety responsibilities. You must not sell any product which you know, or should know, is unsafe. You can find recent product recall notices on the TSI website.

Product safety liability
 

The main responsibility for product safety falls on producers. This includes:

  • manufacturers
  • importers
  • businesses that supply own-brand products
  • businesses that change the safety of a product - for example, by customising or servicing it
Often, several businesses are involved as producers and can be jointly liable if a product causes harm. For example, several component makers might supply parts to a manufacturer that assembles the product.

Distributors - eg shops and wholesalers - are not normally liable for harm to consumers or their property caused by an unsafe product, as long as they identify the producer. But distributors do have some responsibility for safety and can face enforcement action.

Anyone who is harmed by an unsafe product could sue. They can begin their court case up to three years from the date of the injury. In some cases, they can even sue up to ten years after the product was sold.

If you’re involved in producing or supplying consumer products, you will need to take practical steps to prevent problems.

It’s strongly advisable to insure your business against potential damages claims.

Liability consequences
 

If you are liable for harm caused by an unsafe product, you can be sued by anyone who is harmed - even if they didn’t buy the product themselves.

You can be sued for compensation for death or injury. You can also be sued for damage or loss of private property caused by faulty goods if the damage amounts to at least £275. The amount that can be claimed will depend on the harm suffered. There is no upper limit.

Many businesses take product liability insurance to protect them from legal costs and damages awards.

Enforcement authorities

Enforcement authorities can take action if they think unsafe products are being supplied.

Trading Standards officers in local councils are responsible for most safety enforcement. Some special products, such as food and medicines, are dealt with by other authorities. Check with your local Trading Standards office if you are unsure. You can find your local Trading Standards office on the TSI website.

Trading Standards officers can buy or seize goods to check they are safe. They can also enter your premises to see whether you are breaking the rules. If they think your products are unsafe, they can:

  • order you to stop selling them
  • go to court and ask for the products to be destroyed
  • prosecute you - if convicted you could be fined or imprisoned
  • demand the recall of an unsafe product

Defending a product liability claim
 

If someone sues you under product liability laws, your first step is to consider who is liable. If you are a distributor, such as a shop, you may not be liable if you can identify the original producer.

If you’re the producer and you believe the problem was caused by a fault in your production process, you may want to admit liability and settle the claim. Alternatively, you will need to prove one of six defences:

1. You did not supply the product. For example, you are not liable if a product is stolen or is a fake copy of one of your products.

2. You could not reasonably be expected to discover the safety fault. For example, if scientific evidence first comes to light after you have manufactured or sold your product.

3. The safety fault was an inevitable result of obeying other laws.

4. Someone else caused the fault after you supplied the product.

5. You didn’t supply the product in the course of business. For example, the law does not apply to private gifts.

6. If you make components, you are not liable if you can show that the manufacturer who assembled the product caused the fault. For example, the manufacturer might have made a poorly designed product or ordered the wrong components from you.

You can’t defend yourself simply on the basis that a user was careless. But if you can show that they contributed to a problem, the amount of damages may be reduced.

If Trading Standards take enforcement action against you under product safety rules, you can also choose to defend yourself. You need to prove you did everything that could reasonably be expected. If you’re successful, you may get compensation for any loss suffered - eg if Trading Standards destroyed your goods.

You should be aware that court cases are usually expensive and complicated. Take professional legal advice before taking any action.

Preventing product safety problems

Producers, manufacturers, importers and suppliers all have a responsibility to ensure that products are safe. You should:

  • consider safety at every stage, from initial design through to selling
  • check whether there are any specific regulations or safety standards applying to your product and that you meet them
In addition, suppliers must:
  • give customers any safety information provided by the producer
  • investigate safety complaints, and tell the manufacturer
  • co-operate with Trading Standards officers
Think about ways to protect yourself if you are sued such as by purchasing product liability insurance to cover damages and legal costs.

If you think you’re at risk, take advice from your business adviser or solicitor. Your trade association may also be able to give you information about standards and best practice in your industry.

Product Safety for Manufacturers
 

Introduction
Good design and manufacturing processes are essential to ensure you meet these technical and legal requirements. They can also give your business a competitive edge and save costs.

Your legal responsibilities
Under the Consumer Rights Act 2015, all products must be ‘fit for purpose’, be of satisfactory quality and fit their description. This means that your products must fulfil the purpose the customer has been led to expect and the reasons that led them to buy it.

The act also covers any purpose that a customer asks about when the product is purchased and is guaranteed by the retailer to meet that purpose when it is sold. If a product is not fit for purpose, the customer is within their rights to return and receive a refund or have the goods replaced or repaired.

By definition, good design will lead to safe design. While meeting your legal obligations is the minimum required, it is a good idea to go further and take best practice on board throughout the design, production, supply and disposal stages.

As a manufacturer or supplier you could be held liable in any legal action for harm caused to consumers or businesses as a result of unintended side-effects or the failure of products manufactured or supplied by you.

Your manufacturing and processing systems must comply with environmental law. You can read guidance to help you keep up with your environmental responsibilities on the Environment Agency website.

Products covered by specific safety regulations
 

A CE mark is a manufacturer’s claim that its product meets specified essential safety requirements set out in relevant European directives.

Certain categories of products must bear CE marking if you intend to sell them in:

  • the EU
  • member states of the European Economic area (EEA) - Iceland, Liechtenstein and Norway

The following categories of products require CE marking if you wish to sell them within the EU or member states of the EEA:

  • toys
  • electrical products
  • construction products
  • pressure vessels
  • telecommunications equipment
  • medical devices
  • machinery, equipment and safety components
  • personal protective equipment
  • satellite station equipment
  • gas appliances
  • pressure equipment
  • appliances (other than gas)
  • non-automatic weighing instruments and equipment
  • measuring instruments
  • recreational craft
  • lift machinery
  • equipment and protective systems for explosive atmospheres
  • in vitro diagnostic medical devices
  • marine equipment
  • safety components and subsystems for incorporation into cableway installations
  • cableway equipment (ski tows etc)

The requirement for CE marking and the exact process you will need to go through varies from product to product. Different types of product are governed by different European directives. For example, the trade of certain machinery, equipment and safety components is governed by the Supply of Machinery (Safety) Regulations 2008. The regulations implement a European directive aimed at removing technical barriers to trade.

Under the regulations, products that conform to the relevant safety standards are CE marked and can be placed on the market across the EEA. Responsibility for ensuring compliance with the regulations rests with the manufacturer of the machinery, equipment or components in question. Failure to do so can result in prosecution.

Where an item of equipment is covered by more than one directive, it must be CE marked under all applicable directives.

If you supply consumer products which aren’t covered by these specific directives, they must not be CE marked. However, you still have a general duty to ensure they are safe for normal or reasonably foreseeable use under the General Product Safety Regulations 2005.

Packaging
 

Packaging includes all products used to contain, protect, handle, deliver or present goods. It includes returnable and non-returnable items such as boxes, pallets, labels, containers, tubes, bags, sacks, timber, glass, metals, plastics and ceramics. It can also include tape, wrapping, binding and tying materials.

You should check that your packaging is designed with safety in mind. The packaging should protect your product in transit and protect your customer from potential injury.

By opting to use a safety-led choice of packaging, your business will benefit from meeting legal demands, saving money and promoting an efficient image to suppliers and customers.

The EU-wide Classification, Labelling and Packaging of substances and mixtures (Regulation 1272/2008) otherwise known as the CLP Regulation governs the classification, labelling and packaging of hazardous chemicals. Chemicals, either substances or mixtures must be classified, labelled and packaged in-line with this Regulation before they are placed on the market. Suppliers must:

  • identify the intrinsic hazards of the chemical (classification)
  • provide information to their customers about any identified hazards, usually on the package itself (such as a label) and provide a safety data sheet (SDS) if the chemicals are to be used at work (provision of an SDS comes under the EU-wide Registration, Evaluation, Authorisation and restriction of CHemicals Regulation - REACH)
  • package the chemical safely and appropriately

Packaging should:

  • prevent escape of the chemical;
  • not be adversely affected by the chemical
  • be strong enough to withstand normal handling
The CLP Regulation has applied to the classification, labelling and packaging of hazardous substances since 1 December 2010 and to mixtures since 1 June 2015.

Further information on chemical classification, labelling and packaging is available on the UK HSE website.

Read about safety issues for the labelling and packaging of chemicals under CLP on the European Chemicals Agency (ECHA) website.

You must keep your use of packaging to a minimum, avoid the use of heavy metals and enable packaging to be recovered. If your business handles more than 50 tonnes of packaging in a year and has a turnover of more than £2 million, you must recover and recycle set amounts of packaging.

 

Labelling
 

You don’t have to show particular information on the label for every kind of product, but if you include it you must be accurate. There are special rules for some products, and for retailers.

Labels must not be misleading about things like:

  • quantity or size
  • the price
  • what it’s made of
  • how, where and when it was made
  • what you say it can do
  • the people or organisations that endorse it
You must include safety information for products that could be dangerous.

Your business sector

You must follow special rules if you manufacture, distribute or sell:
  • precious metals
  • footwear
  • food and drink
  • products for children
Rules for retailers

If you’re a retailer, you must display:
  • the price of products - this must be in sterling (pounds and pence) and include VAT where applicable
  • the price of a single item (the ‘unit price’) for products that you sell loose
  • metric measures (like kilograms, centimetres or litres) for unit pricing - except for some products (for example, beer is still sold in pints)
If you don’t follow the rules you can be prosecuted.

Talk to your local Trading Standards office if you have questions about how to label your products correctly.

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News

32 results found, page 1 of 4.  
Brand consultancy invests £100,000 in 19th century mill transformation

Wednesday 15 August 2018

Huddersfield-based strategic brand consultancy The Engine Room is midway through a £100,000 plus project to transform a 19th century mill and former piggery, into its new HQ. The company purchased York Mills back in January 2017 for £250,000, following a long hunt for the perfect premises. And having secured £20,000 funding from the Leeds City Region Enterprise Partnership Business Growth Programme, work is now well underway to refurbish the 4,000sqft space into a creative hub in the centre of Mirfield. Once owned by the Ingham family who employed Anne Brontë as a governess, it is believed that the site also previously housed a textile mill and confectionery warehouse. Outbuildings have already been cleared to pave the way for a car park, the former car port is being converted into a main reception, and an adjoining cottage has quickly been let. Attention has now turned to overhauling the heart of the mill. The Engine Room team will occupy the first floor of the premises, with room to accommodate the two new recruits set to be appointed over the next six months. The ground floor is being transformed into a workshop space for use by local businesses as well as The Engine Room’s own team . The cellar with brick-vaulted ceiling has the potential for a number of small lettings, perfect for small creative businesses. Commenting on the project, The Engine Room’s managing director Lesley Gulliver said: “This is a massive undertaking for us, both in terms of financial expenditure and human resources. However, we’ve long been on the lookout for the perfect new ‘home’. The move – whilst daunting – feels extremely well-timed as we’re maturing as a business, shifting towards a pure brand focus, and planning for our next phase of growth. “We can’t wait to reveal the result of our efforts!” The anticipated completion date for the six-month refurbishment is late September 2018. “Great effort has been taken to reuse as many of the site’s original materials as possible,” continued Lesley. “We’ve salvaged the mill door for use as a boardroom table, for instance, and the beams from the demolished outbuildings have been set aside to mark out the soon-to-be car parking spaces. “It will hopefully be the perfect blend of old and new.” The Engine Room is an award-winning brand consultancy founded by design director Darren Evans 17 years ago. Clients include Yorkshire manufacturer Polyseam, global scalp cooling specialist Paxman, and Cummins – to name just a few.
Posted by Scriba PR Limited
New senior management team as Huddersfield-based Leach prepares for £25m turnover

Wednesday 18 July 2018

Huddersfield-headquartered graphic display specialist Leach has announced the formation of a new senior management team (SMT), following the company's acquisition by French-owned Chargeurs group, back in April. Richard Leach – great grandson of the company’s founder – has stepped down as Managing Director to pave the way for Finance Director James Lavin to take over the reins of the company. Richard – and co-director Jim Parkin – will spend the next nine months supporting the new MD and SMT through this transitional period. Adrian Wray, who joined the business in January as Head of Sales, has also been promoted to Sales and Marketing Director. Elsewhere, there have been career advancements for three other key team members. Operations Manager Russell Wilson has become Head of Operations, overseeing everything from new product development through to installations; Company Secretary Paul Wadsworth is now Head of Finance; and Senior Project Manager Tom Foster has taken on the role of Head of Leach Inspire – the Group’s heritage sector brand. The new SMT marks the start of a five-year journey towards Leach becoming a £25m brand. With latest turnover figures of £11m, bold plans to more than double the size of the business are certainly achievable, explains Richard. “Chargeurs is an innovation leader and a global manufacturing and services group with leading positions in its four markets and a customer portfolio spanning 80 countries,” he said. “They have their sights set on worldwide revenues of €1bn by 2022, so it’s no surprise that their aspirations for Leach are so ambitious. “However, they have acquired the business at a pivotal point in our evolution. Established 127 years ago, Leach has stood the test of time because we have continued to innovate. With Chargeurs’ investment, the pace of this innovation, R&D, new product development and personnel advancement, will only accelerate.” With the increased investment and opportunities on the horizon, new Managing Director James Lavin adds; “By leveraging the global networks of our new owners Chargeurs we’ll therefore be able to expand our offering – in the UK and overseas – meaning what could be perceived as steep growth targets are well within reach.” When asked how he feels about working towards his retirement from the company in the spring of 2019, Richard concludes: “Jim and I have ploughed a vast amount of expertise and passion into Leach, and I obviously have a sentimental attachment to the business because it was founded by my great-grandfather. “But what began life as a one-man photographic studio has grown to become a 100-strong organisation with over 500 customers and the most robust management team yet. This succession strategy was a long time in the making, but I know the board is well-placed to build on the Leach family legacy. I’m excited to see what happens next.”
Posted by Scriba PR Limited
Yorkshire Vape Entrepreneur Shortlisted in Asian Business Awards

Thursday 12 July 2018

Imran Ismail, the founder and CEO of Dewsbury based e-liquid manufacturer, Doozy Vape Co, has been shortlisted in the English Asian Business Awards. The awards, which are in their seventh year, acknowledge and celebrate the hard work of individuals and businesses from the Asian community who contribute significantly to the UK economy. Founded in 2015 Doozy Vape Co is one of the UK’s most recognisable e-liquid brands which has seen turnover increase year on year, with a 200% growth forecast for the year ahead, Its recent deal with Asda has seen the business supply 46 stores to date, with a national rollout underway. Nominated in the Creative Entrepreneur of the Year category, Imran commented “It was a shock, but a delight to be informed that I had been nominated for the awards. Being shortlisted demonstrates just how far Doozy Vape Co has come since it was established in 2015 and I am very much looking forward to celebrating with other shortlisted individuals”. The shortlist comes further to Doozy Vape Co being highly commended in the Vapearound Awards 2018. Their ‘Dream Shake’ liquid, a chocolate milkshake flavour won Doozy an award for ‘Best Chocolate Flavoured e-liquid’ in what is recognised as one of the industry’s most prestigious awards.
Posted by KC Communications
WHC Ltd team up with World Wide Distributors TVH

Monday 09 July 2018

British design and innovation company WHC Ltd have recently teamed up with worldwide distributors TVH to provide their Anti-Crush Systems to a global market. Bradford based WHC Ltd have created an innovative safety system designed to reduce the risk of accidents happening on the factory floor. WHC specialises in the design & manufacture of custom Reel and Roll Handling trucks used in the Paper, Printing & Packaging, industries, which they fitted with their own ACKPlate™ Anti-Crush System, with great success. Their customers started asking for similar systems for their existing fleets of warehouse trucks and now, a 2nd generation of Anti-Crush Systems the ACKBelt® & ACKPad® has been launched. This innovative design can be retro fitted to virtually all makes & models of electronic warehouse equipment to improve health and safety for the whole organisation. These special protection systems are fitted around the base of the machine. They protect the feet & ankles of the driver and any passers-by against injuries that can be caused if struck by the part of the machine on which the ACKPad® or ACKBelt® is fitted. The ‘Anti-Crush Kick-Belt’ (ACKBelt®) and the ‘Anti-Crush Kick-Pad’ (ACKPad®) can be easily fitted to almost any truck that is fitted with an Anti-Crush Button (ACB), on the Tiller Arm and/or has a compatible electronic controller. The ACKBelt® and ACKPad®, fit around the base of powered pedestrian trucks and connects to the existing ACB circuit. Not only do they protects the operator when it comes into contact at any point around the base of the truck, but it also protects other personnel and equipment/machinery, should the truck operator crash into them. The systems add an extra layer of safety and typically increase the detection area of an impact by over 800%! TVH, who have 30,000 registered customers in 172 countries worldwide, are the first to sign up to distribute WHC Ltd’s Anti-Crush products. TVH will be offering the cost effective and easily fitting, ACKBelt® and ACKPad® to their customers and are looking to roll it out across TVH US, UK, Poland, New Zealand, and Australia in the near future. For further information about WHC Ltd Anti-Crush Systems please visit: https://whcltd.com/goods_category/anti-crush-systems/
Posted by ABL Business Ltd
Aurora Looks to Capital for Partnership

Thursday 21 June 2018

Huddersfield's Aurora Fireplaces, one of the UK’s leading manufacturers of fires and fireplaces have entered into a strategic partnership with leading UK trade supplier, Capital Fireplaces Ltd to enhance the range of fire and fireplaces products available to showrooms in the South of England. The partnership will see two of the UK’s market leaders work together to increase the depth of Capital’s product portfolio to meet the demand from showroom partners for a greater range of designs. It will also result in enhanced levels of customer service and delivery, in turn supporting independent showrooms with the growth of their businesses. Aurora Fireplaces, based in West Yorkshire, proudly manufacture all their products in Britain, will provide Capital with entry price fireplaces without compromising on the quality of Aurora’s products, ensuring the consumer receives the best value from their investment. Commenting on the partnership, Andy Hitchman, Managing Director at Capital Fireplaces Ltd said: “To respond to the demand from our showroom partners to offer a wider range of high-quality fireplaces at affordable prices, it made sense to partner with Aurora. I believe our respective brands strongly complement each other and working together will have a positive impact on both our showroom partners and the consumer”. Jonathan Nicholls, Sales Director at Aurora Fireplaces, added; “The partnership with Capital is a great testament to the quality and style of our product range, all of which are made here in Britain. We’re proud to be working with Capital and I believe this partnership will have benefits all round”.
Posted by KC Communications
Dugdale Bros launches 100% British-made cotton collection

Monday 11 June 2018

Heritage Huddersfield textiles brand Dugdale Bros & Co has launched a new collection of 25 cotton cloths, bringing its total number of fine fabric ranges up to 24. Entirely made in Britain using premium-quality Supima yarn from English Fine Cottons, this latest release is the first cotton collection for tailors in 50 years to have been spun, dyed, woven and finished in England. Named ‘Cottonopolis’ in honour of Manchester’s cotton-making legacy – aside from the agricultural aspect involved in growing the cotton – the collection’s provenance lies entirely in the North of England. Using extra-long staple yarn spun by English Fine Cottons in Cheshire – the last remaining cotton spinner in Europe – these individual strands have been dyed by Blackburn Yarn Dyers, woven at John Spencer in Burnley and finished at H & C Whitehead in Brighouse. With a tightly woven gabardine construction and lustrous, water-resistant finish, the versatile cloth is available in 25 different colour variations, ideal for tailoring suits and trench coats. Commenting on the launch of ‘Cottonopolis’, Dugdale Bros’ managing director Simon Glendenning said: “This is a truly exciting and innovative cotton range, and the first of its kind for decades. Provenance and premium-standard production are central to all our collections, and we place a huge amount of impetus on sourcing the best materials available. “As the last remaining independently-owned cloth merchant in the centre of Huddersfield, we chose to work with English Fine Cottons on ‘Cottonopolis’ because their values and dedication to quality align closely with ours. The finished range is a testament to the North of England’s prevailing cloth-making legacy, and we’re delighted to be able to supply this 100% British-made collection to tailors and fashion houses around the world.” Having achieved an uplift of 22% in export sales in 2017, Dugdale Bros is building on its significant growth with these burgeoning overseas markets in mind – including China, South Korea, Japan and Australia. Although traditionally renowned for its heavier weight worsted cloths, the brand’s broadening portfolio incorporates a number of linens, cottons and silk blends, which are especially popular with tailors and fashion houses in more temperate climates. Simon continued: “This is a pivotal time for UK manufacturing, and we’re thrilled to be amongst the makers that are helping to drive the country’s export market forward.” The ‘Cottonopolis’ release follows the 122-year-old cloth merchant’s launch of two linen collections earlier in the year – ‘Lisburn’ and ‘Crommelin’ – along with a high-twist Merino range, ‘Tropicalair’. Available now, the full collection can be viewed on the Dugdale Bros website.
Posted by Scriba PR Limited
Your Local Apple IT Repair Specialists

Friday 11 May 2018

Hello, I’m one of the team at Had-It Limited. Our IT Technicians have a background with Apple Products, and have Apple training in their careers. We specialise in the repair of iPhones, through to Macbook and Apple desktops. So if you’ve had a slip and smashed your screen, we’re here to help. Prices vary on device and problem.
Posted by HAD-IT
Huddersfield-based Leach appointed by national retailer Watchfinder

Tuesday 08 May 2018

Watchfinder has overhauled its visual merchandising in six boutique stores. The specialist pre-owned watch retailer appointed Huddersfield-based Leach Impact to produce the range of striking displays. Established in 2001, the company has stores situated in high-profile shopping locations throughout the UK – including Victoria Quarter, Leeds and Avery Row, Mayfair – all of which now feature high-quality graphics, designed and produced by Leach. Alongside a range of illuminated lightboxes, interchangeable fabric graphics have also been produced to create a ‘wow-factor’ impact for customers. To keep the Watchfinder brand dynamic and flexible, these visuals will allow for quick and easy updates on a four-monthly basis. Self-adhesive wall graphics have additionally been installed within selected stores, to give the brand further impetus. Managing the entire process from print production to installation, Leach completed the project in just one week, delivering the finished result both to budget and in the short timescales required. Leach’s business development manager, Dale Broadhead said: “Having worked extensively within the retail arena, we are always excited by new and challenging briefs within this sector. We were keen to work with reputable brand Watchfinder, and this assignment provided us with a great opportunity to build our relationship.” Watchfinder’s graphic designer, Polly Alpin, said: “In an ultra-competitive retail industry it’s important for our stores to stand out from the crowd. That’s why showcasing our brand and products in the best possible way is so crucial. The new look is already attracting customers to our exclusive boutiques across the UK. “I approached Leach as they were able to meet our critical deadlines and, having seen their past work, I was confident that quality would not be compromised. Not only was the team able to meet our requirements, the all-important end result and stores look fantastic!” Maidstone-headquartered Watchfinder was initially established as an online retailer, and now has 8 stores nationwide.
Posted by Scriba PR Limited
CE certificate marks another milestone for bespoke lightbox manufacturer

Wednesday 25 April 2018

Huddersfield-headquartered graphic display specialist Leach has recorded a new industry milestone by becoming one of the first UK suppliers to secure CE certification for its renowned lightboxes. 20 configurations of the team’s iconic LED-lit products have all been individually assessed as part of a rigorous two-month, independent audit by UKAS-approved test house SGS. The inspections explored the overall safety of the luminaires, with specifics including electromagnetic capability, electromagnetic field and ROHS tests, to name just a few. With the full suite of Leach’s Vision lightboxes now CE certified, clients have utmost confidence surrounding their use in public locations. The reports that are supplied alongside this widely-acknowledged standard will also aid the trade of these lightboxes in the export market. “CE certification is common among consumer-facing products, but is less apparent in the B2B space,” comments Leach’s head of innovation Mike Willshaw. “However, brands – particularly retailers – are becoming increasingly astute when conducting their due diligence, so it’s no longer enough for lightboxes to simply look the part. They must demonstrate compliance to the highest standards too. “Our CE certified products provide that added peace of mind that our displays aren’t just eye-catching and long-lasting – they’re also wholly safe.” News of Leach’s CE certification comes in the same month that the team recorded a Net Promoter Score of 63 from its customer base – a figure that far outperforms the industry’s 16-point average. Managing director Richard Leach concluded: “There can be no denying that the business environment remains tough, particularly for some of our retail customers. But, for us, this means there’s never been a more important time to deliver consistently high-quality products, a responsive service and value for money. An NPS score as strong as 63 – and higher than the likes of Amazon, John Lewis and Waitrose* – is welcome evidence that we’re doing just that.” *According to https://npsbenchmarks.com/
Posted by Scriba PR Limited
Finalists announced for prestigious Handcraft Tailor Scholarship Award

Monday 16 April 2018

The shortlist for the inaugural Handcraft Tailor Scholarship Award competition has been revealed, with nine students having been selected to proceed to the final stages of judging. Launched last year as a collaboration between the Handcraft Tailor Academy, Dugdale Bros & Co., Association of Suppliers to the British Clothing Industry (ASBCI) and The Textile Institute, the scholarship competition will see the winning entrant embarking on a 12-week summer tailoring course in Monaghan, Ireland, from June to August, under the tutelage of Rory Duffy – Master Tailor and former Golden Shears Award winner. Open to students across the UK and Ireland enrolled on tailoring, fashion, costume design and fine art courses, the standard of applications was extremely high – showcasing a great deal of creative and technical talent. With the top nine entrants having now been carefully selected by Robert Charnock – chairman of Huddersfield cloth merchant Dugdale Bros and Co. – and industry-renowned tailor Alan Cannon Jones, these students will proceed to the final assessment stage of the competition. Three entrants from Limerick School of Art & Design have been shortlisted – Anna O’Doherty, Louise Marchard and Hong Zhang – alongside Jakub Lipjanec and Ffion Wym Williams from the University of South Wales, Joel Yip from London College of Fashion, Kiera Robinson from Sheffield Hallam University, Dominic Browning from Leeds Beckett University and Morgane Krischer from Westminster University. Commenting on the shortlisted entries, Robert Charnock said: “The calibre of applications has been extremely high, and we were impressed with the level of skill, creativity and dedication demonstrated by all students who entered. The hard work put in by all entrants must be applauded. “The whole idea behind the competition is to bridge the gap between education and industry, and all the finalists have demonstrated that they can effectively transfer the techniques they have learned so far to real-life tailoring applications.” Alongside a written entry, the students were required to submit a 13-sample sewing stitch book, using a minimum of five different qualities of woven wool cloth to demonstrate their proficiency in hand-stitching and pocket production. Alan Cannon Jones elaborated on the finalists’ technical proficiency: “For students with only limited experience of hand-stitching and technical tailoring applications, the entries were executed to a superb standard. But as well as this craftsmanship, we were also looking for evidence of the entrants’ potential to advance under Rory’s expert guidance. “Our chosen finalists all showed real promise and creativity, along with a desire to develop their existing skills. I’m sure all have a bright future ahead of them, and I’m excited to see how the scholarship winner will flourish after 12 weeks of dedicated training.” Set to be announced on Sunday 22 April, the winning student will be tutored by Rory Duffy in world-renowned Savile Row techniques, learning to measure, draft, fit and make a bespoke suit. All course fees have been covered by the Handcraft Tailor Academy, whilst accommodation and cloth costs have been sponsored by Dugdale Bros and travel expenses paid by The Textile Institute. Further information about the scholarship award can be found at www.htsaward.wixsite.com/htsa.
Posted by Scriba PR Limited
32 results found, page 1 of 4.  
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