WHERE LOCAL BUSINESS GROWS

Focusing on Customers

The most successful businesses understand their customers intimately; the harsh reality is that you can’t target a customer if you don’t know who they are!

Think about it from the other side of the coin … if you offered to help my business and asked who I’d want introducing to?  If my reply is, “I’m easy to refer to, anyone is good for me” then I’ve really not helped you at all.  If, instead, I explain that I can identify customers as “other businesses looking to directly talk to new start businesses, accountants, solicitors, printers, designers – ideally based in Yorkshire”  then I’ve given you some direction.

Your sales and marketing activity should be based on identifying customers and making sure your branding and marketing materials are geared to reflect their needs.

Brilliant questions that you should be able to answer when thinking about identifying customers include:
  • How old are they?
  • What is their gender?
  • What is their income?
  • Where are they located (and where are they when they consider your products or services)?
  • What time of day do they purchase your products or service?
  • Where do they go for information when thinking about purchasing your products or services?
  • What is their level of education?
  • Do they need your product or service or is it a luxury purchase?
  • How will they use your product or service?
  • What do they value the most about your product or service?
  • Do they impulse buy or save for it?

Identifying customers and being able to answer these questions is essential to being able to make your marketing work for you.

Content kindly provided by www.yorkshirepowerhouse.com visit them for free business templates & much more.


Dealing with customers
 

Getting customers and keeping them is what it’s all about.  It has to be one of the key messages your brand conveys and a critical area of focus to ensure your business can be successful.

The research you have undertaken will give you clear insight into the levels of expectation within your chosen market.  Your business plan should have this as a consistent theme throughout.

Gaining and dealing with customers is always a challenge, particularly for new businesses.  To give yourself the best chance to do this successfully is to delight them!

If you are willing to go the extra mile, and ‘over deliver’ against expectation, that’s even better.  A good experience for a customer will bring repeat sales, loyalty and you can build a long term relationship that will help you grow the business with a solid customer base.

Word of mouth is a powerful thing and it’s a well known fact that poor customer service is ten times more likely to be shared with others and can have disastrous consequences for your fledgling enterprise.

An exercise, similar to the brand development, where you compare and contrast good and bad customer service in the commercial environment is always useful.  You can learn a considerable amount and, importantly, avoid making the same mistakes where you identify short comings.

Someone once said “its not necessity that is the mother of invention, it’s inconvenience”.  Whilst its not expected that you invent something, the message is about ease and convenience being a big driver for customers when they make buying decisions … having ways to do that makes your success much more achievable.

How to take your customer experience to a new level
When looking at dealing with customers and ‘customer service’, always consider how you would like to be served and exceeding against expectations is always a good thing.

Key points to establish and maintain good customer service would be:

  • Honesty – a must when dealing with customers, even if the conversation is difficult or the news isn’t good.
  • Deliver – if you say you will do it, do it!  As stated, if you can over deliver, even better.  An old selling technique is called ‘selling the out’ where you deliberately build in a lower level of expectation in the customers mind.
  • Expectation – you need to build trust and managing customer’s expectations is key to developing that trust.
  • Delight – make it easy for them to deal with you and give them a good customer experience by removing barriers and resolving issues.
  • Appreciate – like anyone else, customers like to be appreciated and it helps to build strong commercial relationships.  When dealing with customers, it’s work formalising a ‘thank you’ but don’t allow it to become stale – it needs sincerity.
  • Communication – make sure your customers are kept informed but always be willing to listen to them in regard to ways you could improve your product or service.  More often than not, your customers will let you know if it’s not going well – but they’re less likely to tell you when it was all ‘fine and acceptable’ … in this case, you need to ask and seek their opinions.
  • Good customer service will lead to long term loyalty and underpin any commercial relationship.  Ensure you talk to customers regularly and ask them about their needs or requirements.  Failure to do could potentially see your customer go somewhere else as a result of lacking loyalty.

Dealing with customer complaints
On a slightly more negative note (and we won’t dwell on it but needs mentioning) you will invariably receive customer complaints at some point.  If you do, the objective should always be to turn a negative into a positive.

The one upside is the complaint allows you to address the customer head on – many don’t complain and just go off and find another supplier – and you’ve just lost an opportunity to put things right.

Even if the customer does eventually decide to take their business elsewhere, you can learn from the experience to improve your overall customer service.

The key thing is to listen to, or look at, the complaint carefully and then address the issue professionally. Respond promptly, politely and amicably to any complaint received to ensure you don’t make a bad situation worse.  Try to reach a solution quickly, which suits both parties and, if necessary, be willing to accept liability if the facts show it to be so.  In which case you need to repair the damage quickly and to a level that satisfies the customer.

In the modern world, a lot of people will use social media to complain now.  Many businesses think that ‘deleting’ these complaints is the best way to handle them but the reality is that this generally makes things worse.  Publicly dealing with customers on social media is part of the ‘deal’ if you are using social media for your marketing and the best examples are when issues are addresses openly, with appropriate levels of apology and recompense being publicly issued.  This then portrays a professional, caring business and instils trust in prospective customers.

Content kindly provided by www.yorkshirepowerhouse.com visit them for free business templates & much more. 

Selling more to existing customers
 

Every business needs new customers to exist, but don’t underestimate the value of being able to sell more to existing customers.  Your business will be a success when you can make sales and it is a well-known fact that it is cheaper and more effective to sell to your existing customers than it is to market to new customers.  There is often little cost as you already know who they are and what they need.

Existing customers already know who you are and they trust your business  There is no need to put out large advertising campaigns to attract new customers and then run a follow up campaign.  With existing customers, you can easily and simply start a dialog and see if they are in the market for an upgrade of their current product or service, or if they are looking for something your business can help them with.

When you launch your business you might be able to easily stay in contact with your customers on a one to one basis.  But as you start to grow and gain more customers you will need to look at other ways to stay in contact and let them know how you can benefit their business.  Email marketing, social media and running events are good ways to stay in touch with larger customer bases and allow you to sell more to existing customers.

This is not cynical though.  The aim here is not to bleed your customers pockets dry, the aim is to use this as a way of showing your customers you care about their success by offering services or products that are going to benefit them and not just selling for the sake of selling.

Always approach this as a way to boost your reputation with your customers.  In time and with the correct execution you can increase the chances of these existing customers recommending your product or service to their friends and bring in new business for you.

As always, making sure your service is as good as possible, developing your product, listening to your customer, dealing with issues professionally – all this encourages loyalty and repeat business.  

Content kindly provided by www.yorkshirepowerhouse.com visit them for free business templates & much more. 

Attracting new customers
 

Owning and running a business means you should always be attracting new customers.

New customers mean more revenue and more growth and when you are starting a new business there is nothing more important.  Attracting new customers helps to cover your costs and get you on target to reaching profitability.

Here are some key areas to focus on when you are attracting new customers:

  • Plan – When attracting new customers, planning is key.  Knowing your ideal customer where they spend their time and why your product or service is something they need.
  • Identify your ideal customer – be specific here, we’ve talked about this in previous articles.  The more specific you can be about who will buy your product the better you will be able to attract new customers and allow you to be more cost effective with your efforts.  Identify their age, demographic, average income and most importantly where they spend their time so you can reach them at that point.
  • Following up – as a new business owner you might be a little nervous of following up.  You may think you are being a ‘cheesy salesman’ but this isn’t the case.  You need business and if you’ve identified this person as someone who needs your product or service … so you must create a follow up cycle that will keep them engaged enough until they buy from you.
  • Networking – you will have heard many people tell you that word of mouth is the best form of marketing and it is.  If a friend recommends a product or service to you, the chances are you will be more likely to buy it.  Networking can build your word of mouth marketing efforts by giving you the opportunity to meet others who might be in the market for your product or service.  They might have people in their network who might be interested in buying from you.
  • Design – ‘Packaging’ your product or service into an ‘easy to grasp’ solution is an underrated way of attracting new customers.  Above we spoke about identifying your customers, this is also important that your branding, marketing materials, website and point of sale is  designed for your customers and not you.
  • Outsource – if your efforts following the advice above work at attracting new customers you will be busy working and may end up struggling to continue marketing when you’re busy.  That doesn’t mean this should stop.  For the best results it is advised to hire in extra help from marketing agencies and other companies to ensure your customer base is always growing.  You can easily outsource marketing activity such as copy writing, email marketing and social media posting to keep the noise going.

Whatever your marketing efforts, you should remember that ‘marketing’ will only ever get you to 90% of the sale. You still need to pick up the phone, ask for an order, knock on the door!  If you’re attracting new customers then you’re doing it right – just do more of it!

Content kindly provided by www.yorkshirepowerhouse.com visit them for free business templates & much more. 

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News

31 results found, page 1 of 4.  
Huddersfield digital agency completes biggest project yet for multinational brand

Tuesday 19 September 2017

Huddersfield-based digital marketing agency Splitpixel has completed a mammoth six-month website redevelopment project for multinational brand Sodexo, marking the team’s largest assignment to date. Sodexo Group is the 19th largest employer in the world, operating in 80 countries with annual revenues of more than €20 billion. The UK division known as Sodexo Employee and Consumer Engagement has been a Splitpixel client since 2009, but as the organisation has grown so too has the complexity of its online footprint. At the start of 2017, the decision was made to consolidate 15 individual sites – attracting over 600,000 visits per year for 11 different brands – into one. Now – more than 1,500 man hours later – the 330-page, fully-responsive and truly insight-driven website has been successfully crafted and launched. Commenting on the project delivery, Splitpixel’s co-founder Charlie Herke said: “Sodexo wanted to provide a seamless, engaging and information-rich hub, something that better represented the whole of their product and service portfolio. The site had to communicate with a range of target personas to improve the user experience and, above all, generate leads. “A project of this scale was – perhaps unsurprisingly – far from straightforward, and not least because of the tight timescales. But we drew upon the expertise of everyone within our 11-strong multi-disciplined team to nail this challenging brief.” The new site design was carried out in parallel to a two-month digital audit of the 15 disparate domains, which then saw the team move on to user journey mapping and strategic content development. 200 blogs were hand-selected, reworked and optimised for relaunch on the new site, 130 new pages were written as a result of collaborative workshops with Sodexo’s brand champions, and a number of engaging visual elements were incorporated to bring the creative to life. The WordPress build was complemented with the integration of HubSpot to host the blog and all gated content, making the two platforms work together in ways that the technical community for both tried to tell the team were impossible. Finally, 8,500 pages were manually redirected and a month of testing completed prior to the launch. On the completion of the project, Ms Herke said: “Despite the site housing a very complex navigation and content architecture, the result is an easy-to-use, results-driven and agency-style website, totally unlike anything they had before. It’s extremely bold, but we're happy to say the client loves it.” Splitpixel will now continue to support Sodexo with ongoing ecommerce, SEO, PPC and lead generation projects moving forward. Jamie Mackenzie, Sodexo’s director of marketing concluded: “Splitpixel has captured the essence of our new branding and delivered it, not just to a market-leading standard, but also on time – and with minimal hiccups along the way. I wouldn’t underestimate the complexity of simplifying our business into one site.”
Posted by Scriba PR Limited
KC Communications scores hat-trick of new clients

Wednesday 06 September 2017

Huddersfield-based marketing communications agency, KC Communications, has announced that they have added three new accounts to their growing roster of clients. The accounts include North Yorkshire based electrical wholesaler, Oldfield Group, insolvency specialist, Poppleton & Appleby and Huddersfield based tailors, Owen Scott Bespoke. These latest contract wins continue the momentum of business growth for KC Communications who are set to increase turnover by 50% by the end of this financial year. In addition, they have recently recruited two new members of staff; an Account Manager and an Operations Manager have joined the team. Charles Brook, Partner of Poppleton & Appleby commented: “We are delighted to be working with KC Communications. After my firm Brooke Business Recovery merged with Manchester based Poppleton & Appleby, we are looking to broaden our customer base across the Pennines and expand our service offering. We feel that with the help of the team at KC Communications we will see some great results in raising our profile for our newly expanded practice over the coming months.” Katrina Cliffe, Managing Director at KC Communications added: “We’re extremely proud of our recent client wins and are hoping to continue our growth into the next financial year. We’re very excited to be working with such a broad range of businesses, from an electrical wholesaler to a bespoke tailor, and we’re looking forward to delivering some fantastic results for all three businesses.”
Posted by KC Communications
Plans revealed for Huddersfield’s first design conference

Monday 04 September 2017

Details have today been announced for a brand new design conference, the first of its kind to be held in Huddersfield. The event – which will take place at Bates Mill on Thursday 5 October – is the conception of Wilson’s Republic, a well-known not-for-profit design network in the town set up by Huddersfield-based designers Darren Evans and Aidan Nolan. It aims to bring creative practitioners, students and enthusiasts together to tell their stories, share their experiences, collaborate, question, learn and create. Among the speakers to have already been announced, is Huddersfield-born John Lee, a celebrated prop and model maker who has spent 34 years in the film industry. Having begun his career working on The Wind in the Willows, he has gone on to be involved in blockbusters including Aliens, Casino Royale and the soon-to-be-released Star Wars: The Last Jedi. He is also a frequent lecturer at The National Film and Television School. He will be joined by Tom Foley, Creative Director of international typography specialist Dalton Maag, who has recently hit the headlines for designing the new BBC Sport ‘Leith’ font. As well as taking to the stage, Tom will also be leading two 2 hour logo refinement workshop throughout the day. There are in fact a number of different workshops on the conference programme, covering topics ranging from intellectual property, accounting for creatives, design career plotting, and the business of design, as well as a full-day portfolio review to offer professional guidance on live projects. The conference is not Wilson’s Republic’s first venture on to the events scene. Founded in 2015, the brand exists to provide a voice for Huddersfield’s design community. And, having run five sell-out social events to date the conference was the next logical step. “From textile design to precision engineering, Huddersfield has a rich history of world class invention and creativity running through it. The conference aims to celebrate these roots by looking to the future,” explains Wilson’s Republic co-founder Darren Evans. “By bringing iconic and inspiring speakers together in a relaxed, collaborative environment, we’re hoping to help further stimulate the profile of design across the town. There’s never been anything like it here.” With an undeniably high density of design talent in Huddersfield, across varied creative disciplines including product, graphic, digital, web, photography, illustration, art and architecture, this creative industry has been named the fastest growing in the Kirklees district. “We’re witnessing something of a movement in the town,” adds Aidan. “We’ve always had a prolific talent hub here, as our line-up of Huddersfield born and raised speakers shows. But Huddersfield’s creative heart is growing bigger and bigger every year, so it was time for our events to reflect this. “Wilson’s Republic has ‘gone large’ – I hope this conference will play a significant part in driving the town’s creative agenda forward!” Confirmed event partners include Kirklees Council, Bates Mill and stamping foil and decorative film specialist Foilco – who will be inviting delegates to create their own foil card throughout the day. The conference will also be preceded by the latest gathering of Design Network North – a membership organisation which aims to increase the contribution that design makes to the economy. But the hunt is still on for other sponsors to get involved, with interested parties encouraged to make contact via the website. The event costs £35 to attend, with discounted entry for students (£25) and groups of 5 or more (£30). Tickets can be purchased at www.wrconf.com and updates can be found on Twitter via @wilsonsrepublic and #WRConf.
Posted by Scriba PR Limited
KC Communications team up with Leeds Business Week

Thursday 31 August 2017

Huddersfield-based marketing communications agency, KC Communications, have announced they’ll be sponsoring two events to kick off Leeds Business Week. Managing Director, Katrina Cliffe, will be sharing her insight into why it’s important to build your personal or professional brand through social media at Social Media On Toast. The event will take place on Monday 9th October at Everyman Cinema in Leeds from 8am-10am and will give attendees an opportunity to network with other guests over breakfast. In addition, KC Communications will be sponsoring an all-women networking event that will take place that afternoon from 1pm-3pm at new restaurant, Tattu. Katrina Cliffe, Managing Director at KC Communications added: “We’re passionate about the local business economy and in particular the Leeds City Region. Leeds Business Week is a key event in every professional’s business calendar and we, therefore, wanted to throw our weight behind the event to make this year one of the best yet!” “Social Media on Toast felt like a natural fit for us but it was the launch of the women’s networking event which really stood out for us. The region has some outstanding female business women and we feel it is important to support and nurture that talent.” To book your tickets for Social Media on Toast, please visit: https://leedsbizweek.com/events-seminars/event-seminar/social-media-toast/ To book your tickets for Women’s Networking Afternoon, please visit: https://leedsbizweek.com/events-seminars/event-seminar/womens-networking-afternoon/
Posted by KC Communications
Technical PR specialist shortlisted for National Awards

Tuesday 15 August 2017

Managing director of Huddersfield-based Scriba PR, Katie Mallinson, has been shortlisted for a Forward Ladies National Award. Since 1999, the awards’ aim has been to bring together start-ups, multi-million pound businesses, academics and international business leaders, in order to showcase and empower women who have been successful within their organisations. A total of 67 entrepreneurial female business leaders, who have been shortlisted from the Yorkshire, North East and Scotland regions, will now compete across twelve unique categories. The categories include Corporation Leader, Inspiring Leader and Not For Profit – all of which focus on championing inspiring women. Katie, who founded the niche B2B communications agency Scriba PR in 2013, has been shortlisted for the Start Up category, which recognises distinctive women in business whose companies are within their first five years of trading. Commenting on her achievement, Katie says: “I feel extremely privileged to have been shortlisted for such a prestigious accolade. Scriba is going from strength to strength, and to be acknowledged alongside other hugely successful women is very humbling indeed.” The glittering evening, which will take place on Friday 22nd September at the Crowne Plaza, Newcastle, will bring together all of the shortlisted applicants for the regional final. The winners from other regions will then be invited to appear before a live panel of independent judges in November, followed by the national final in Leeds on 1st December. Managing director of the Yorkshire, North East and Scotland region, Griselda Togobo stated: “This has been a fantastic year for women, and now it’s time to change gear and focus on the support needed to nurture talent, regardless of gender, sector or region. The calibre of entries has been increasing year on year, but this year we have a number of outstanding entries and here at Forward Ladies we very much look forward to celebrating and sharing their success.” If you wish to attend the Forward Ladies National Awards, find out more information or view the full shortlist, visit: http://forwardladies.com/national-awards/ .
Posted by Scriba PR Limited
New look digital presence for 50-year-old Yorkshire brand

Thursday 10 August 2017

A Yorkshire heritage brand has launched a new-look digital presence as the company marks 50 years in business. Leeds-based Yarwood Leather supplies luxury upholstery leather to some of the world’s most prestigious brands, including Emirates, Morgan Motor Company and Restaurant Gordon Ramsay. But while the organisation’s printed literature has long been symbolic of the calibre of Yarwood’s craftsmanship and client-base, the website simply did not reflect the quality of the brand. The team therefore turned to Mirfield digital marketing agency The Bigger Boat, to undertake the online overhaul. The three month project has seen the site switch from a somewhat cumbersome Magento build to a fresh WordPress platform. Stand-out features of the new website include a bolder use of project imagery, integration of a craftsmanship video, greater use of case studies and an intuitive colour picker for interior designers and refit specifiers. Already, statistics show a marked improvement on the previous site’s performance, with sample orders up 50%, the conversion rate up by 60% and organic traffic up by 20%, when compared to equivalent 2016 point-in-time figures. Commenting on the project execution, The Bigger Boat’s co-founder and account director Andy McCaul said: “We actually became very familiar with the Yarwood business, as we were initially appointed to optimise the old site. But there were a number of flaws that had to be addressed. The aesthetics and navigation did not consider the user experience, seemingly simple updates were time-consuming to administer, and increasingly, the capabilities of the old version of Magento were becoming quite restrictive. “The decision was therefore made to move to a new site, more befitting of modern customer expectations, CMS requirements and the luxury feel of the brand itself.” The Bigger Boat’s services have now been retained to support Yarwood with paid search activity, conversion rate optimisation and fine-tuning as required. Elaborating on the finished product, Yarwood’s marketing manager, Laura Wood said: “We’re delighted with the more impactful front-end of our beautiful new website but, aesthetics aside, this project has been all about results. In the modern world of digital marketing, sites need to perform, and the heightened engagement and conversions, which we’ve seen almost instantly, are indicative of the true value of our new online presence.” Established in 1967, Yarwood Leathers is based in Morley, Leeds, and has an on-site laboratory, cutting room and sewing department, plus in-house embroidery and debossing team. The 50-year-old business provides an array of bespoke services to well-known brands within the hospitality, commercial furniture, aviation and transport sectors, to name just a few.
Posted by Scriba PR Limited
Momentum bring innovation to companies that are frustrated with the high cost of sales training.

Saturday 05 August 2017

As part of our partnership with global sales development Sales Star, based in New Zealand. we have developed an innovative and on-demand sales training product. This is ideal for businesses which are frustrated with the high cost of sales training which invaribly results in only short term increase in revenue and improvement in the skills of the people who have received training. The Sales Star on demand product delivered by Momentum to businesses throughtout the UK will help business owners and CEO's who are frustrated because they want to grow sales but.... Can't find a cost or time effective way of doing this. Cannot take the team off the road to get the growth required. Aren't sure what the right solution is or which provider to use. Find training fees prohibitive Are nervous about committing significant funds to training they cannot control. Sales Star on Demand provides business owners and sales managers the tools they need. Pete Evans, MD of Momentum comments " We are excited to be able to bring this product to businesses in the UK. It uses the latest technology and research so that we can support sales managers and business owners who have to manage and lead sales people. We are able to provide them with relevant tools which are fun and innovative. The other benefit is that businesses can grow their sales and revenues without the high cost which is typically associated with sales training" For further information please contact Pete Evans, pete@momentumss.com
Posted by Momentum Sales Solutions Limited
Digital agency welcomes University of Huddersfield student to the team

Wednesday 02 August 2017

Following a number of recent client wins, Cara Cardona has joined Brighouse-based Vizulate Digital in the role of Digital Marketing Business Administrator on a 12 month placement from the University of Huddersfield. It was her keen interest in digital marketing, e-commerce and creative projects that enticed Cara to the position, and she is now hoping to gain an in-depth understanding of digital marketing, as well as learning how a business-to-business service operates. Currently in the third year of a marketing degree at the university, Cara said: “I’m really excited to be joining a growing digital agency and looking forward to applying some of the academic practices I have learned in my first two years of study.” Speaking about the appointment, Vizulate Digital director Scott Brant said: “As a Digital Marketing Business Administrator Cara will be working closely with the rest of the team over the next 12 months, assisting in the delivery of a number of large scale digital projects for our diverse range of clients. “Cara’s appointment means we are now a five-strong team and have ambitious plans to grow the agency further over the next 12 to 18 months.”
Posted by Vizulate Digital
The Bigger Boat welcomes new account manager on board

Monday 24 July 2017

A digital marketing agency has recruited Alison Lee as account manager, in the latest of a series of key appointments for the Yorkshire company. The hire will strengthen the support provided on existing client accounts at Mirfield-based The Bigger Boat, whilst paving the way for the firm’s ongoing expansion. Alison has played a major role in various projects already – including brochure production, supporting a client at the Retail Design Expo and managing various email marketing campaigns. With a strong public relations background, she has an impressive CV. A PR graduate from Leeds Metropolitan University, she has since held senior roles in both marketing and digital arenas, within a range of companies spanning from International Personal Finance to Best Western. Most recently she ran her own copywriting business for 18 months. Commenting on her return to the office environment Alison said: “Running your own company can be lonely. I wanted to get back into the heart of a thriving organisation, where I can work alongside others and experience a feeling of being ‘in it together’.” This latest appointment marks further growth for The Bigger Boat, who moved into their current vibrant office space – in a converted water mill – in late 2016. The business has seen year-on-year expansion, with a 25% increase in revenue in the last 12 months alone. Andy McCaul, joint founder, says: “We’ve always said the best talent needed for a successful business is not always found in the large cities of Leeds and Manchester. As a professional working mum, Alison has viewed our rural location and proximity to home and schools as a huge plus.” He continues: “Her appointment is a real win for the team – we’ve gained her wealth of significant experience, and our clients have already started to benefit from that.” Alison joins a team of 11, whose clients include HR software provider Cascade, print finishing specialists Celloglas and luxury door manufacturer Deuren. When asked what she is relishing in her new role, Alison said: “Getting involved with the variety of clients excites me, alongside the chance to use my skills on fresh projects. The diversity of the work involved and the fast-paced nature of the business will certainly play to my strengths and I’m looking forward to the future!” Following on from their office relocation, and their more recent Eaton Smith Business of the Month award success, things are certainly on the up for the agency, which has also taken on two web developers within the last month alone. Andy concludes: “The team here is going from strength to strength – the new recruits are bringing fresh ideas to projects, as well as learning from our very experienced crew.”
Posted by Scriba PR Limited
New Partnership for Momentum

Wednesday 05 July 2017

As a business we specialise in working with businesses to help them improve sales performance. We put the science behind selling by providing predictive tools which are based on extensive research. We have been a UK partner of Objective Management Group for nearly 2 years and during this time we have been able to bring their knowledge and expertise to a range of businesses in the UK that are looking to improve their sales performance. We are delighted to annouce a new partnership with a company called Sales Star, who are based in New Zealand. We will be using Sales Star's proven sales training and methodolgy to help businesses and sales teams to further improve their sales performance. For further information about Sales Star, then go to www.salesstar.com As a result of this partnership, we are delighted to offer a complimentary 2 hour sales audit to any business within Kirklees which has sales people. For further information please contact me at pete@momentumss.com
Posted by Momentum Sales Solutions Limited
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Events Posted

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How to be a successful entrepreneur and lead your own business
Wednesday 4 October 2017, 09:00 - 12:30
Edgerton, Huddersfield, West Yorkshire, HD3
£30 - 22 places
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MAKE YOUR WAY INTO THE CHINESE MARKET - Business visit to China
Tuesday 24 October 2017 - Tuesday 31 October 2017

Free Entry - 20 places
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