WHERE LOCAL BUSINESS GROWS

IT Security

You need to protect your information, as you would any other valuable business asset. Get tips on securing your IT systems and learn about potential consequences of cyber attacks.


IT security – why bother?
 

The Data Protection Act says that appropriate technical and organisational measures shall be taken against unauthorised or unlawful processing of personal data and against accidental loss or destruction of, or damage to, personal data. Breaches of data protection legislation could lead to your business incurring a fine,  up to £500,000 in serious cases.

The reputation of your business could also be damaged if inadequate security contributes to high profile incidents of data loss or theft. However, there are measures that you can put in place to prevent security breaches or limit the damage if they do occur.

Assess the risks to your business
 

Before you can establish what level of security is right for your business you will need to review the personal data you hold and assess the risks to that data. You should consider all processes involved as you collect, store, use and dispose of personal data. Consider how valuable, sensitive or confidential the information is and what damage or distress could be caused to individuals if there was a security breach. With a clear view of the risks you can begin to choose the security measures that are appropriate for your needs. The next step is to begin putting them in place.​​

Some organisations do not have adequate levels of protection because they are not correctly using the security they already have, and are not always able to spot when there is a problem. You need to make sure that all your employees are aware of their roles and responsibilities and that they are clear about when action needs to be taken. You should also consider what actions you should put into place should you suffer a data breach.

Take the time to review what personal data you currently have and the means of protection you have in place. Make sure you are compliant with any industry guidance or legal requirements. Document the controls you have in place and identify where you need to make improvements. Once any improvements are in place, continue to monitor the controls and make adjustments where necessary.

Consider the risks for each type of personal data you hold and how you would manage a data breach. This way you can reduce the impact if the worst was to happen.

You should also have an acceptable-use policy and training materials for staff so that they know their data protection responsibilities.

Get a security expert to review your systems.This will highlight where your security vulnerabilities are and how best to address them.

Don’t forget about backups of your data. Backups should be made regularly, kept secure and properly deleted when no longer required.

Take a layered approach to security
 

There is no single product that will provide a 100% guarantee of security for your business. The key to effective security is to have a layered approach, combining a number of different tools and techniques. if one layer were to fail then others are in place to catch the threat.

Employee awareness and training

Employees at all levels need to be aware of what their roles and responsibilities are. Train your staff to recognise threats such as phishing emails and other malware.

Intrusion defence

You need to be able to stop breaches happening before they penetrate deep into your network, for example by using a well configured firewall.

Access controls

Restrict access to your system to users and sources you trust. Each user must have their own username and password. A brute force password attack is a common method of attack, perhaps even by casual users trying to access your Wi-Fi so you need to enforce strong passwords, limit the number of failed login attempts and enforce regular password changes. Passwords or other access should be cancelled immediately a staff member leaves the organisation or is absent for long periods.

Physical security

Equipment containing personal data could be stolen in a break-in. You should ensure that personal data on your systems is protected against these threats. Your servers should be in a separate room with added protection. Back-up devices should not be left unattended and should be locked away when not in use.

Segmentation

You can prevent or limit the severity of data breaches by separating and limiting access between your network components. For example, your web server should be separate from your main file server. This means that if your website was compromised the attacker would not have direct access to your central data store.

Policies

A policy will enable you to make sure you address the risks in a consistent manner. Well written policies should integrate well with business processes.

Device Maintenance

Remove unused software and services from your devices. Older versions of some widespread software have well documented security vulnerabilities. If you don’t use it, then it is much easier to remove it than try to keep it up-to-date. Make sure you have changed any default passwords used by software or hardware, these are well known by attackers.

Internet banking

Always access internet banking by typing the bank's address into your web browser.

Never visit a website from an email link to enter personal details.

If in doubt:

Contact the bank seperately on an advertised number
Check your bank's website for safety tips
Check your bank statement thoroughly
Look for a locked padlock or unbroken key symbol in the bottom right of your browser window before accessing the bank site - the beginning of the bank's internet address will change from 'http' to 'https' when a secure connection is made
Don't leave your computer unattended when logged in to internet banking
Wipe your hard drive before you dispose of an old computer
Always have a disaster recovery plan in place and updated

Secure your IT on the move
 

You need to ensure that the same level of security is applied to personal data on devices being used away from the office. Many data breaches arise from the theft or loss of a device (eg. laptop, mobile phone or USB drive) but you should also consider the security surrounding data you might send by email or post. You can take steps to reduce the effects of the theft by ensuring that personal data is either not on the device in the first place or that it has been appropriately secured so that it cannot be accessed.

Encryption is a means of ensuring that data can only be accessed by authorised users. Typically, a password is required to ‘unlock’ the data. Full disk encryption means that the all data on the computer is encrypted. File encryption means that individual files can be encrypted.

Your encryption password should be a mix of upper and lowercase, numbers and special characters (i.e. #, &, !) and be kept a secret. Some software offers password protection to stop people making changes to the data but this may not stop a thief reading the data.

Make sure you know exactly what protection you are applying to your data. Some mobile devices support a remote disable or wipe facility. This allows you to send a signal to a lost or stolen device to locate it and, if necessary, securely delete all data. – Your devices will need to be pre-registered with a service like this.

Only transfer personal data to mobile devices if you actually need it and remove it when you have finished.

Stay on the alert
 

Computer equipment and software needs regular maintenance to keep it running smoothly and to fix any security vulnerabilities. Security software such as antivirus and anti-malware needs regular updates in order to continue to provide adequate protection.

Make sure any security software you have is switched-on and monitoring the files it should be. Keep your software up-to-date by checking regularly for updates and applying them. Most software can be set to update automatically. If your system is a few years old, you should review the protection you have in place to make sure that it is still adequate. You should also keep your knowledge of threats up-to-date by reading security bulletins or newsletters from organisations relevant to your business. You should also let your staff know about possible threats to your organisation. This could include alerting employees to the risks involved in posting information relating to your business activities on social networks or ensuring they know how to recognise phishing emails.

Cyber criminals or malware can attack your systems and go unnoticed for a long time. Many people only find out they have been attacked when it is too late even though the warning signs were there. Check your security software messages, access control logs and other reporting systems you have in place regularly. Make sure you can check what software or services are running on your network. Make sure you can identify if there is something there which should not be. Run regular vulnerability scans and penetration tests to scan your systems for known vulnerabilities – make sure you address any vulnerabilities identified.

Minimise your data
 

The Data Protection Act says that personal data should be accurate, up to date and kept for no longer than is necessary. Over time you may have collected large amounts of personal data. Some of this data may be out-of-date and inaccurate or no longer useful.

Decide if you still need the data. If you do, is it stored in the right place? – If you have data you need to keep for archive purposes but don’t need to access regularly, move it to a more secure location. This will help prevent unauthorised access. If you have data you really no longer need, you should delete it. This should be in line with your data retention and disposal policies. You might need specialist software or assistance to do this securely.

Cyber Security for Small Businesses
 

This guidance explains the threat from cyber attack and shows how you can protect your business. It includes advice on:

  • using strong passwords
  • updating software
  • providing simple staff awareness and training
  • managing risk
  • using the Cyber Essentials scheme to protect against common online threats

The advice will help you to protect your:

  • business information
  • cash flow
  • customers
  • reputation

Read More...

Advertisements
Did you know...
Fairtrade is about better prices, decent working conditions, local sustainability and fair terms of trade

News

18 results found, page 1 of 2.  
Vapour Cloud invests in in-house service desk

Thursday 22 February 2018

Elland headquartered Vapour Cloud has invested in a new service desk to support the technology firm’s ever-increasing client base. The GDPR-compliant facility – which has been designed in line with ITIL* best practice – has been launched this month following a five-figure investment, six months of planning and a further two months of intensive beta testing. Having previously used a variety of external support systems, Vapour wanted to further boost the robustness and consistency of the team’s technical service infrastructure. The service desk has therefore been built on the world-leading Remedy platform, and trialled internally with a phased soft launch before its official roll out. Commenting on the new service desk provision, Vapour’s co-founder and cloud services director Steve Dempsey said: “All incoming client support calls and emails now come into one central internal system and are picked up by a single dedicated team. We haven’t just invested heavily in our technical capabilities – we’ve reallocated internal resources and recruited more cloud and customer service experts too, in order to effectively staff the six-strong desk. “The result is a more streamlined, efficient and dependable approach to customer service, which ultimately relies on strong, clear lines of communication.” Client queries are now logged via a simple ticketing system and triaged according to their level of urgency and technical complexity. Straightforward fixes are handled by the front-line team whilst more complex matters are escalated to Vapour’s specialist engineers. “The world of cloud tech is dominated by the satisfaction of SLAs that offer businesses some degree of reassurance regarding the support they receive,” continued Steve. “But really, service level agreements should provide only a minimal baseline. In the ‘real world’, modern organisations demand greater responsiveness, so if we can address something quicker than an SLA dictates, we will.” The soft launch period saw the use of a single incoming telephone number for clients’ technical enquiries. The success of this beta phase has seen the complete roll out of the service desk infrastructure this month. *ITIL (Information Technology Infrastructure Library) defines the detailed value-adding practices for planning, implementing and measuring successful IT service management to meet the needs of modern businesses.
Posted by Scriba PR Limited
Kirklees’ Biggest Business Conference Returns

Tuesday 06 February 2018

Following on from the huge success of the 2017 Conference, the Mid Yorkshire Chamber is delighted to be hosting their 2018 Kirklees Business Conference (KBC) at John Smith’s Stadium, Huddersfield on Wednesday 21st March. The free, one-day conference has become an unmissable event in the local business calendar which is dedicated to helping businesses to connect, learn and grow. Attracting over 600 business people and 50 exhibitors, KBC includes a fantastic programme of engaging seminars, a discussion panel, surgery sessions and open networking throughout the day. This year the Mid Yorkshire Chamber is proud to announce an official partnership with Google bringing a Digital Garage to KBC as part of the seminar programme. Running alongside the four seminar sessions, more surgery sessions will also take place following their success last year. Held by local businesses located in the stadium boxes, the surgeries will provide the opportunity for companies to run their own seminars, workshops or one to ones. Rory Bourke, Events & Sponsorship Co-ordinator at the Chamber said: ”Kirklees Business Conference is definitely shaping up to be a day not to be missed. The conference is a fantastic opportunity to raise your profile, make new contacts and learn from other experienced professionals. There are many opportunities for local businesses to get involved through sponsorship, exhibiting or attending as a delegate.” Confirmed conference sponsors and partners include; AD:VENTURE, The John Smith’s Stadium, The Design Mechanics and Social Progress. Delegate tickets are free but registration is essential, significant interest is anticipated therefore early delegate booking via www.kirkleesbusinessconference.co.uk is advised to avoid disappointment. For further information about the conference follow @MYBizConfs and #KirkleesConf on twitter. To find out more about sponsoring or exhibiting at the event please email events@mycci.co.uk or call 01484 483679.
Posted by Mid Yorkshire Chamber of Commerce
Check out our New! Print Centre in Huddersfield

Thursday 01 February 2018

Our Experienced Print Bureau Staff have a wealth of knowledge to make your Print and Graphics Project stand-out from the crowd.
Posted by HAD-IT (Huddersfield) Ltd
New Apple IT repair centre opens in Huddersfield

Friday 19 January 2018

Check out our new Huddersfield service centre. Castlegate Huddersfield. This is who we are and this is what we do. HAD-IT Limited & HAD-IT (Huddersfield) Ltd incorporating HAD-COPY and HAD-PRINT Specialise in the Service and Support of Apple Products including Macs, iPads and iPhones etc. Our Apple Certified Engineers offer repairs from a simple Screen Replacement to Hard Drive Issues, Upgrades, Tuition and Training at very competitive prices. We also Supply and Support a full range of State of the Art Technology Colour and Mono Copier/Printers from simple Desktop to Large Format and Feature Rich Multifunction Machines with Full System Document Production all with a variety of Service, Maintenance and Support Contracts. In addition, our Printing Division offers a complete Graphic Design and High-Quality Printing Service to AO Size.
Posted by HAD-IT (Huddersfield) Ltd
Yorkshire businesses need to broaden backup thinking in 2018, says tech specialist Vapour Cloud

Tuesday 19 December 2017

Yorkshire organisations must adopt a more considered email backup strategy in 2018 if they’re to ensure GDPR compliance and business continuity – that’s the advice from Tim Mercer, CEO of tech firm Vapour Cloud. With a rapidly expanding national client-base – not to mention a wealth of UK channel partners – the Calderdale-headquartered Vapour team has been discussing the new data protection legislation for some time. But with the countdown gathering pace, and newfound business continuity pressures being placed on Yorkshire firms, greater attention must now be paid to the data contained within emails, stresses Tim. “With the imminent introduction of GDPR, organisations are thinking a lot more seriously about the capture, storage and processing of their data. But all too often, we’re hearing businesses talk solely about things from a security perspective,” he said. “Yes, email robustness from hacks and other breaches is an important consideration here, but we need to think deeper about the subject. If a member of staff moves on to pastures new, all too often the employer deletes the account to free up a license and ensure a ‘belt and braces’ approach to security. But with account deletion comes the loss of potentially crucial GDPR-related consent evidence, not to mention often business-critical information trails. This oversight, when it comes to email backup strategies, therefore needs remedying – and quickly.” The urgent call explains why one of the newest products to be added to Vapour’s suite is the Veeam backup solution for Office 365 users. Following a period of rigorous testing, the tool is already being used by Vapour’s 31-strong organisation and – with a number of 365 partners within Vapour’s client base – it has been integrated into their offering as standard. But it is the more independent end-user client that now needs to think about their email backup strategy, emphasises Tim. “Backups used to be complex, but advancements within the cloud tech market mean we’re now talking only £2.99 per user per month, for complete continuity and legislative peace of mind. The process is not only cost-effective but straightforward too – we simply spin up a server, interrogate the 365 licensing following a robust sign on procedure and take care of the backup within seconds. “The world of business comms is changing – that’s why companies need to broaden their backup thinking, in 2018.” Vapour provides an array of cloud tech solutions covering three product suites – network connectivity, voice communications and storage. The business was founded in 2013 by co-directors Tim, Jason Sharp and Steve Dempsey.
Posted by Scriba PR Limited
Around Town In the Huddersfield Live Hygge Tipi

Wednesday 15 November 2017

What better time to get together than Christmas? Around Town believe that connecting the business community of Huddersfield in its iconic locations and organisations is a brilliant way to share ideas, hear inspirational stories and have some FUN. Organised by Oli Smith, Michelle Crowther and Chris Buckley Around Town create memorable events every 3 months. 2018 plans are already underway; “as well as meeting at some amazing businesses we are walking Around Town in Spring - a fantastic way to get to know each other whilst experiencing some award winning locations and scenery in Huddersfield “ says Michelle And with Huddersfield Live December promises to be a memorable Around Town event. Hosted in the Hygge Tipi in St Georges Square, hear Sam Watt and Poppy Stahelin tell of the fabulous work the team at Huddersfield Live are doing and some of the stunning events planned for next year. Laura Drury sets the backdrop of how she formed the The Hygge Tipi and how it creates a convivial atmosphere for Huddersfield folk to mingle, drink mulled wine, and keep the winter night out in front of the log fire. All In the heart of Huddersfield. Tickets are limited and can be reserved FREE here. Chamber members old and new are very welcome. Around Town Events for 2018 confirmed. March 1st - Valli Opticians May 17th - Owen Scott Tailors May 25th - (Walk) Around Town - 15miles (approx) Breakfast Sarnies, The Kirklees Way, Finish in a Brewery!
Posted by The Alternative Board
Social Progress at 2017 Chamber Business Awards

Monday 23 October 2017

Social Progress, a Social Media & Digital Marketing Agency from Huddersfield, West Yorkshire, has been crowned one of the winners in the Yorkshire and Humber heats of the Chamber Business Awards 2017. Now in their 14th year, the Awards are a highlight of the business calendar, recognising the key role that local businesses play in driving the UK economy. The Best Use of Social Media award winner, Social Progress will now go forward to represent the Yorkshire and the Humber region in the national finals, which take place in London in November. Janet Bebb, Owner & DM of Social Progress said: “The announcement took us completely by surprise. We entered but never thought we’d be selected as Regional Winners. “The entry showcased the interactive social media software we’ve developed called Big Screen Social that can be used at events. It’s a highly visual Twitter & Instagram Wall which, because of the unique visual presentation, is designed to encourage delegates, sponsors and exhibitors to post throughout the day or evening using the event’s specific hashtag. This gives added media exposure to the event. “Big Screen Social is going down a storm at conferences, award evenings, etc. Mid Yorkshire Chamber have used the software at two of their events this year, the Kirklees Business Conference and the Wakefield Business Conference. Francis Martin, President of the British Chambers of Commerce (BCC) said: “Businesses are the backbone and driving force of the UK economy. Even in the face of uncertain times, they continue to show their resilience and strength – creating opportunities for employment, investment and growth. “Our judges are always impressed by the high standard of submissions, and the calibre of entries this year was no different. The finalists in the Chamber Business Awards represent the best of this country’s entrepreneurial spirit, creativity and hard-work. “The Chamber Business Awards are the perfect opportunity for us to celebrate our business communities’ achievements, to take stock of the outstanding performances of UK businesses over the past year, and to encourage and inspire others to follow in their footsteps.” Social Progress is a Yorkshire based Social Media Agency specialising in social media strategy, social media training and social media content management on behalf of clients. Our client base stretches from micro-businesses to large corporations and all training and services are tailored to suit their requirements. We ensure training is suitable for the individuals involved and tailor the teaching to suit their skill-level and learning pace to ensure they make the most of the training and feel confident enough to go away and have a go themselves. We offer Content Managed Packages for clients who wish to out-source their social media management ranging from low-level to detailed social media strategy and support. All packages can also have additional training bolted onto them to ensure the client is confident to manage their own social media after a time. Social Media Strategy Packages help to focus business owners and marketing department on the what, why, how and when of using social media for business. We help give them a purpose to using social media and help them to use if more efficiently and effectively. We also strive to encourage authenticity and to show their personality through their social media channels/activity. We’ve also developed a highly interactive and visual Twitter & Instagram Wall called Big Screen Social which is designed to enhance any event. Be that conferences, exhibition stands, award evening, charity functions, festivals, music concerts, weddings & parties. Big Screen Social can be purchased to use for a day or on an ongoing basis by event planners, social media agencies, PR agencies, advertising and marketing agencies and AV technicians. The display posts using a given hashtag. It can be moderated and customised to suit the branding of the event.
Posted by Social Progress
Yorkshire tech partnership generates £1.6m revenue

Monday 25 September 2017

A partnership between Vapour Cloud and the pure technology group (PTG) has yielded over £1.6m in less than 12 months. Recognising the complementary expertise within the two businesses, the channel specialists began working together in October 2016. Fast forward just under one year and the enhanced service offering has been well-received by PTG’s ever-expanding customer base. The 90-strong Leeds-based team supplies managed cloud services to SME and mid-market organisations throughout the country, in addition to IT infrastructures to FTSE 250 organisations. But keen not to dilute its in-house skill-set, PTG sought a connectivity and communications partner to strengthen the tech solutions delivered to customers. With network, data security and voice communication capabilities within its own cloud portfolio, Elland-based Vapour was a logical choice. Now, any project with a wide-area-network or hosted voice requirement is tackled by the two teams in tandem, with pillow and duvet manufacturer John Cotton one of the first dual customers to come on board. And with £1.6m of contracted revenue already recorded, the future looks bright for the two businesses. “Technological innovation is happening incredibly quickly in this industry,” comments PTG’s sales director Gary Saunders. “It therefore takes more than just intuitive products to stand out. “What a customer really wants is a robust partner that can wrap up all of their requirements into one commercially-sound package. They need peace of mind that they’re dealing with experts in their field so that, should ‘disaster’ strike, they have everything in place to minimise operational disruption and continue with business as usual. They’re looking for speed, security and strong communication. That’s why I think PTG’s relationship with Vapour has worked so well. We’re on the same page in terms of what matters to customers and it all stems from our people.” Whilst the past 10 months have largely centred on dealing with reactive enquiries, the focus now is to proactively highlight the solutions that can benefit new and existing customers alike. “We have only just scratched the surface with Vapour’s Tunnl™ product, for example, and know that the provision of Disaster Recovery solutions could substantially increase our turnover in the next few years,” continued Gary. “And that’s before we think about the new Web RTC-powered commercial voice product Höllr™. “The channel is incredibly crowded at the moment, but collaborating with a firm like Vapour means we can offer more comprehensive, best-in-class support to customers, from one dedicated team.”
Posted by Scriba PR Limited
Tech event set to support ABF The Soldiers’ Charity

Tuesday 05 September 2017

ABF The Soldiers’ Charity has been chosen as the nominated beneficiary of funds raised during the upcoming Innovation & Disruption event. The inaugural four-hour tech showcase will take place at Aspire, Leeds, on Thursday 19 October, offering business and IT professionals the opportunity to experience the newest innovations that are set to transform the sector. But the industry-first event will also encourage its 300 delegates to dig deep in support of ABF – a not-for-profit organisation that provides lifetime support to Army soldiers, veterans and their immediate families. A silent auction and raffle will be just some of the fundraising activities on the agenda that evening. And every penny raised at the event will go to the cause very close to founder Tim Mercer’s heart. Elaborating on his reasons for choosing this charity, Tim, also CEO of Vapour Cloud, said: “Having served in the Forces myself I know personally how impactful periods of conflict can be on soldiers’ lives. But ABF has been providing physical, emotional and financial support to these individuals and their families since 1944. “In 2016-17 their oldest beneficiary was 105 and the youngest only nine months. They spent a staggering £9.2m in that one year alone and, in total, they’ve helped 75,000 people in 59 countries worldwide. I look forward to seeing what difference we can make, at our event.” The selection of ABF is perhaps doubly relevant given the keynote speaker at the Innovation & Disruption event is former Special Forces hero Ant Middleton, now a familiar face on Channel 4’s SAS Who Dares Wins. His leadership talk has proven a huge pull, with 70% of tickets already gone. Sponsored by Vapour Cloud, Pure Technology Group, Alphadigital, Seneca Capital, Freeths Solicitors, Spearhead Interactive VR, Data Shepherd and Ward Hadaway Solicitors, the Innovation & Disruption event will take place from 16:00-20:00 on Thursday 19 October. It is free to attend – and food and drink will be provided throughout ¬– but pre-registration via Eventbrite is essential.
Posted by Scriba PR Limited
Netpoint now servicing SME's with Corporate level Voice & Data Solutions

Friday 18 August 2017

We are pleased to announce the launch of our Voice & Data solutions. Netpoint Solutions can now offer a full range of telecoms and data products. We offer a full range of competitive VOIP, SIP, ISDN and traditional products. In addition, we offer data connections from broadband, 4G to leased lines. Whatever your data requirements we have a solution to fit your budget. Finally, we also have a full range of mobile voice and data packages from the leading providers such as Vodafone, O2 and EE. With the convergence of IT and Telecoms services, telecoms are becoming an integral part of the IT infrastructure within your company and these products complement our IT services so we can now offer a complete range of solutions. Please feel free to contact us to discuss how we can save you money on your telecoms requirements Telephone 01484 506966 for further details.
Posted by Netpoint Solutions Ltd
18 results found, page 1 of 2.  

Events Posted

2 results found 
Image for
CodeUp Huddersfield October Monthly Session
Tuesday 27 February 2018, 18:00 - 20:00
The Media Centre, 7 Northumberland Street, Huddersfield, HD1 1RL
Free Entry - 50 places
Image for
Kirklees Business Conference
Wednesday 21 March 2018 - Wednesday 21 February 2018, 09:00 - 16:00
John Smith's Stadium, Stadium Way, Huddersfield, HD1 6PG
Free Entry
2 results found 
Designed by Kirklees Council
Built and powered by Alcium Software
Close cookie policy popup window
This site uses cookies for analysis purposes only. This helps us understand how you and other visitors use our site. To see a complete list of these cookies or to opt out please access our cookie policy page.

You will see this message only once, but you will be able to find more information about our use of cookies or opt out at any time.