WHERE LOCAL BUSINESS GROWS

High Speed Broadband

When it comes to internet connectivity, speed and reliability are essential. Read about the benefits of high speed broadband, get to grips with some of the jargon and find out how to get started.


High Speed Broadband – Overview
 

Broadband has become a standard requirement for business. High Speed Broadband adds extra dimensions to that, not just in terms of speed but also in terms of what can be done using the connection and reliability of the service.

High Speed Broadband enables more to be done over the internet making use of better line speeds and capacity. However, it is not the technology that is important here, but what you do with it. High Speed Broadband can make the current processes of a business work better and it can enable a business to do more and better things, extending its reach and potential.

What does the technology do?
 

High Speed Broadband makes use of fibre optic cables to deliver higher speeds, greater capacity and higher reliability across the Broadband network. Currently there are two ways of delivering this technology to a business (or home) user:

FTTC – (Fibre to the Cabinet) delivers fibre optic lines to a cabinet in the street or local area from where the final delivery is made using the existing (copper) telephone lines. This combination of fibre optic and copper can deliver speeds of up to 80Mbps for downloads (against average speeds of 5 – 6 Mbps for standard ADSL Broadband)

FTTP – (Fibre to the Premises) delivers fibre optic lines directly into the home or business user’s premises making it even faster. This can deliver download speeds of up to 160Mbps at present. Even faster speeds of up to 330Mbps may be available in the future

The exact speed you get depends on a number of additional factors like the length of your line from the telephone exchange or green roadside cabinet, the line quality and the equipment and internal wiring within your premises. It may also be affected by the package you purchase and the number of other users sharing the line (known as the contention ratio).

Business benefits of High Speed Broadband
 

Superfast broadband makes home life more fun, connected and productive. It opens up a vast world of learning and entertainment; provides better, cheaper and easier ways to keep in touch with friends and family across the world; and creates opportunities to work and learn successfully from home, revolutionising our lives.

Watch, listen and read

Lightning quick connection speeds means downloading films, music and ebooks can be done in a flash, letting you enjoy your favourites, whenever and wherever you like.

Get the whole family online together

Superfast broadband means the entire family can use multiple devices at the same time with no interruptions. The consistent and reliable service allows the whole family to use the internet at once; playing games, watching on demand TV, using social media, and doing homework, without any drop in the connection.

Keeping in touch

The faster connection means you can chat and see family, friends and work colleagues wherever they are using high definition video and voice calls.

Keep those precious moments safe

Superfast allows you to use online data storage (such as cloud computing) to back-up and save photos, videos and other precious memories.

Maintain older people’s independence

Superfast makes it easier for elderly and disabled people to maintain their independence and continue to live at home by taking advantage of new telecare and telehealth services that use the internet to alert health workers if they need help.

Learn something new

Learning has never been easier to access or more inspiring, with video, audio and interactive online courses. Superfast broadband allows you to access great resources to revise for exams, take up a new hobby or train for a new career.

Work from home

Superfast access to cloud computing, video conferencing and your employer’s network means that working from home has never been easier, allowing you to cut your commute and balance your work and home life more successfully. Superfast broadband makes it easier to set up a business too, opening access to low-cost business software and the quick upload and download of large files and images.

Business benefits

Superfast broadband can help transform existing businesses and enable new start-ups to get established. Reliable and consistent connectivity can boost productivity, even at the busiest times, regardless of the number of users online, and make it possible to build new business contacts around the world, reduce travel, and save money.

Communicating with customers

Superfast broadband can revolutionise how you communicate with customers and colleagues – improving customer service and cutting bills by speaking face to face with clients using video conference platforms for ‘virtual’ meetings in real-time.

Super charge your social media

Social media is here to stay and superfast means you can make the most of its instant, far reaching and cost-effective brand awareness and marketing opportunities.

Improve the look and feel of your website

Superfast broadband allows you to improve the look and functionality of your website. It is quick and easy to load high quality pictures and video and boost sales by giving your customers a richer experience.

Take advantage of affordable and cutting edge software

Superfast broadband gives you access to a raft of affordable leading-edge software and applications that can help you work more efficiently, connect with customers and colleagues around the world and allow you to be flexible about when and where you work.

Save time and money with ‘the cloud’

Cloud computing offers you greater flexibility about when and where you access the internet and can save you time and money. With the cloud software and data is hosted remotely at a data centre, not on your computer, so you can access it anywhere and from any device, as long as it’s connected to the internet.

Collaborate with others

Superfast broadband also makes it easy to share ideas and information with your colleagues or clients and collaborate on projects in a completely paperless way by making use of a cloud based secure work space.

Work flexibly from home

Superfast broadband can give you access to your business network from pretty much anywhere, so you can work from home or other locations and save time to enjoy your life in and out of work.

Data, data, data

These days we all need to handle more and more data and that takes bandwidth. Superfast broadband allows you to quickly send and receive super large video and graphic files as well as back-up your data remotely to keep documents safe and secure.

Your business could be eligible for a broadband connection voucher worth up to £3,000 to get superfast broadband.

Getting the most out of High Speed Broadband
 

Be prepared - Even before installing High Speed Broadband, you can be planning for your use of it.

It’s not only about the technology - The real difference is in what is enabled to happen in your business.

You have to do something to enable High Speed Broadband - Your existing Broadband service will continue unchanged. You will need to upgrade to a High Speed Broadband package.

Choose well - Compare the services being offered by the many service providers who can connect you to High Speed Broadband. Use the High Speed Cornwall and Connecting Devon and Somerset to create a list of potential suppliers.

Research the cloud - Discover services that can upgrade your capability or save you money across your new, reliable connection.

Check out your existing computer installation - Whilst your equipment may connect to High Speed Broadband, it could need upgrading to make best use of the additional data flow. Once line speeds cease to be a limiting factor, processing speeds may become a limiter.

Consider moving telephones on to VOIP - Voice Over IP systems use your High Speed Broadband connection and may operate more effectively, cost less and add in function.

Have a flexible working policy - Flexible working can improve productivity in some business types, increase your potential for diversity and make more space in your offices for expansion. Ensure that all workers understand the terms on which flexible working is permitted and monitor productivity to ensure benefits are really being achieved.

Monitor benefits - Measure your productivity before installation to ensure that you can measure and understand the effects of the new connectivity.

Continue to monitor the market - As your needs change and the technology continues to improve, ensure you know whether you need to change suppliers or technology and do so in a managed process.

Getting Started
 

High Speed Broadband is being quickly rolled out across Britain. The process will be progressive, so the first step is to check the appropriate website

BT Openreach is creating the infrastructure for High Speed Broadband. This can then be offered through a network of providers and resellers in your area. You will need to find a provider and sign up for the best package for you.

Not all providers offer the same service, so check out their offerings and associated costs and choose the one that best meets your profile of usage. In both of the above areas, there are support services available to support and guide you in making the most of this opportunity.

Upgrading your Broadband Speed should be a simple process. An engineer will call and install a new modem at your premises and you will receive a new router from your internet service provider. All your other telephone and computer equipment remains the same.

In order to gain the maximum benefit from High Speed Broadband, you should consider revisiting your ICT (Information and Communications Technology) plan with the intention of adding into it any areas of improvement that can be achieved with this enhanced capability:

Create a High Speed Business Plan

Consider how and where you can benefit

Evaluate any opportunities that arise and plan changes to your processes

Find professional business support to assist

Begin searching for and implementing solutions

Monitor benefits

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News

18 results found, page 1 of 2.  
Vapour Cloud invests in in-house service desk

Thursday 22 February 2018

Elland headquartered Vapour Cloud has invested in a new service desk to support the technology firm’s ever-increasing client base. The GDPR-compliant facility – which has been designed in line with ITIL* best practice – has been launched this month following a five-figure investment, six months of planning and a further two months of intensive beta testing. Having previously used a variety of external support systems, Vapour wanted to further boost the robustness and consistency of the team’s technical service infrastructure. The service desk has therefore been built on the world-leading Remedy platform, and trialled internally with a phased soft launch before its official roll out. Commenting on the new service desk provision, Vapour’s co-founder and cloud services director Steve Dempsey said: “All incoming client support calls and emails now come into one central internal system and are picked up by a single dedicated team. We haven’t just invested heavily in our technical capabilities – we’ve reallocated internal resources and recruited more cloud and customer service experts too, in order to effectively staff the six-strong desk. “The result is a more streamlined, efficient and dependable approach to customer service, which ultimately relies on strong, clear lines of communication.” Client queries are now logged via a simple ticketing system and triaged according to their level of urgency and technical complexity. Straightforward fixes are handled by the front-line team whilst more complex matters are escalated to Vapour’s specialist engineers. “The world of cloud tech is dominated by the satisfaction of SLAs that offer businesses some degree of reassurance regarding the support they receive,” continued Steve. “But really, service level agreements should provide only a minimal baseline. In the ‘real world’, modern organisations demand greater responsiveness, so if we can address something quicker than an SLA dictates, we will.” The soft launch period saw the use of a single incoming telephone number for clients’ technical enquiries. The success of this beta phase has seen the complete roll out of the service desk infrastructure this month. *ITIL (Information Technology Infrastructure Library) defines the detailed value-adding practices for planning, implementing and measuring successful IT service management to meet the needs of modern businesses.
Posted by Scriba PR Limited
Kirklees’ Biggest Business Conference Returns

Tuesday 06 February 2018

Following on from the huge success of the 2017 Conference, the Mid Yorkshire Chamber is delighted to be hosting their 2018 Kirklees Business Conference (KBC) at John Smith’s Stadium, Huddersfield on Wednesday 21st March. The free, one-day conference has become an unmissable event in the local business calendar which is dedicated to helping businesses to connect, learn and grow. Attracting over 600 business people and 50 exhibitors, KBC includes a fantastic programme of engaging seminars, a discussion panel, surgery sessions and open networking throughout the day. This year the Mid Yorkshire Chamber is proud to announce an official partnership with Google bringing a Digital Garage to KBC as part of the seminar programme. Running alongside the four seminar sessions, more surgery sessions will also take place following their success last year. Held by local businesses located in the stadium boxes, the surgeries will provide the opportunity for companies to run their own seminars, workshops or one to ones. Rory Bourke, Events & Sponsorship Co-ordinator at the Chamber said: ”Kirklees Business Conference is definitely shaping up to be a day not to be missed. The conference is a fantastic opportunity to raise your profile, make new contacts and learn from other experienced professionals. There are many opportunities for local businesses to get involved through sponsorship, exhibiting or attending as a delegate.” Confirmed conference sponsors and partners include; AD:VENTURE, The John Smith’s Stadium, The Design Mechanics and Social Progress. Delegate tickets are free but registration is essential, significant interest is anticipated therefore early delegate booking via www.kirkleesbusinessconference.co.uk is advised to avoid disappointment. For further information about the conference follow @MYBizConfs and #KirkleesConf on twitter. To find out more about sponsoring or exhibiting at the event please email events@mycci.co.uk or call 01484 483679.
Posted by Mid Yorkshire Chamber of Commerce
Check out our New! Print Centre in Huddersfield

Thursday 01 February 2018

Our Experienced Print Bureau Staff have a wealth of knowledge to make your Print and Graphics Project stand-out from the crowd.
Posted by HAD-IT (Huddersfield) Ltd
New Apple IT repair centre opens in Huddersfield

Friday 19 January 2018

Check out our new Huddersfield service centre. Castlegate Huddersfield. This is who we are and this is what we do. HAD-IT Limited & HAD-IT (Huddersfield) Ltd incorporating HAD-COPY and HAD-PRINT Specialise in the Service and Support of Apple Products including Macs, iPads and iPhones etc. Our Apple Certified Engineers offer repairs from a simple Screen Replacement to Hard Drive Issues, Upgrades, Tuition and Training at very competitive prices. We also Supply and Support a full range of State of the Art Technology Colour and Mono Copier/Printers from simple Desktop to Large Format and Feature Rich Multifunction Machines with Full System Document Production all with a variety of Service, Maintenance and Support Contracts. In addition, our Printing Division offers a complete Graphic Design and High-Quality Printing Service to AO Size.
Posted by HAD-IT (Huddersfield) Ltd
Yorkshire businesses need to broaden backup thinking in 2018, says tech specialist Vapour Cloud

Tuesday 19 December 2017

Yorkshire organisations must adopt a more considered email backup strategy in 2018 if they’re to ensure GDPR compliance and business continuity – that’s the advice from Tim Mercer, CEO of tech firm Vapour Cloud. With a rapidly expanding national client-base – not to mention a wealth of UK channel partners – the Calderdale-headquartered Vapour team has been discussing the new data protection legislation for some time. But with the countdown gathering pace, and newfound business continuity pressures being placed on Yorkshire firms, greater attention must now be paid to the data contained within emails, stresses Tim. “With the imminent introduction of GDPR, organisations are thinking a lot more seriously about the capture, storage and processing of their data. But all too often, we’re hearing businesses talk solely about things from a security perspective,” he said. “Yes, email robustness from hacks and other breaches is an important consideration here, but we need to think deeper about the subject. If a member of staff moves on to pastures new, all too often the employer deletes the account to free up a license and ensure a ‘belt and braces’ approach to security. But with account deletion comes the loss of potentially crucial GDPR-related consent evidence, not to mention often business-critical information trails. This oversight, when it comes to email backup strategies, therefore needs remedying – and quickly.” The urgent call explains why one of the newest products to be added to Vapour’s suite is the Veeam backup solution for Office 365 users. Following a period of rigorous testing, the tool is already being used by Vapour’s 31-strong organisation and – with a number of 365 partners within Vapour’s client base – it has been integrated into their offering as standard. But it is the more independent end-user client that now needs to think about their email backup strategy, emphasises Tim. “Backups used to be complex, but advancements within the cloud tech market mean we’re now talking only £2.99 per user per month, for complete continuity and legislative peace of mind. The process is not only cost-effective but straightforward too – we simply spin up a server, interrogate the 365 licensing following a robust sign on procedure and take care of the backup within seconds. “The world of business comms is changing – that’s why companies need to broaden their backup thinking, in 2018.” Vapour provides an array of cloud tech solutions covering three product suites – network connectivity, voice communications and storage. The business was founded in 2013 by co-directors Tim, Jason Sharp and Steve Dempsey.
Posted by Scriba PR Limited
Around Town In the Huddersfield Live Hygge Tipi

Wednesday 15 November 2017

What better time to get together than Christmas? Around Town believe that connecting the business community of Huddersfield in its iconic locations and organisations is a brilliant way to share ideas, hear inspirational stories and have some FUN. Organised by Oli Smith, Michelle Crowther and Chris Buckley Around Town create memorable events every 3 months. 2018 plans are already underway; “as well as meeting at some amazing businesses we are walking Around Town in Spring - a fantastic way to get to know each other whilst experiencing some award winning locations and scenery in Huddersfield “ says Michelle And with Huddersfield Live December promises to be a memorable Around Town event. Hosted in the Hygge Tipi in St Georges Square, hear Sam Watt and Poppy Stahelin tell of the fabulous work the team at Huddersfield Live are doing and some of the stunning events planned for next year. Laura Drury sets the backdrop of how she formed the The Hygge Tipi and how it creates a convivial atmosphere for Huddersfield folk to mingle, drink mulled wine, and keep the winter night out in front of the log fire. All In the heart of Huddersfield. Tickets are limited and can be reserved FREE here. Chamber members old and new are very welcome. Around Town Events for 2018 confirmed. March 1st - Valli Opticians May 17th - Owen Scott Tailors May 25th - (Walk) Around Town - 15miles (approx) Breakfast Sarnies, The Kirklees Way, Finish in a Brewery!
Posted by The Alternative Board
Social Progress at 2017 Chamber Business Awards

Monday 23 October 2017

Social Progress, a Social Media & Digital Marketing Agency from Huddersfield, West Yorkshire, has been crowned one of the winners in the Yorkshire and Humber heats of the Chamber Business Awards 2017. Now in their 14th year, the Awards are a highlight of the business calendar, recognising the key role that local businesses play in driving the UK economy. The Best Use of Social Media award winner, Social Progress will now go forward to represent the Yorkshire and the Humber region in the national finals, which take place in London in November. Janet Bebb, Owner & DM of Social Progress said: “The announcement took us completely by surprise. We entered but never thought we’d be selected as Regional Winners. “The entry showcased the interactive social media software we’ve developed called Big Screen Social that can be used at events. It’s a highly visual Twitter & Instagram Wall which, because of the unique visual presentation, is designed to encourage delegates, sponsors and exhibitors to post throughout the day or evening using the event’s specific hashtag. This gives added media exposure to the event. “Big Screen Social is going down a storm at conferences, award evenings, etc. Mid Yorkshire Chamber have used the software at two of their events this year, the Kirklees Business Conference and the Wakefield Business Conference. Francis Martin, President of the British Chambers of Commerce (BCC) said: “Businesses are the backbone and driving force of the UK economy. Even in the face of uncertain times, they continue to show their resilience and strength – creating opportunities for employment, investment and growth. “Our judges are always impressed by the high standard of submissions, and the calibre of entries this year was no different. The finalists in the Chamber Business Awards represent the best of this country’s entrepreneurial spirit, creativity and hard-work. “The Chamber Business Awards are the perfect opportunity for us to celebrate our business communities’ achievements, to take stock of the outstanding performances of UK businesses over the past year, and to encourage and inspire others to follow in their footsteps.” Social Progress is a Yorkshire based Social Media Agency specialising in social media strategy, social media training and social media content management on behalf of clients. Our client base stretches from micro-businesses to large corporations and all training and services are tailored to suit their requirements. We ensure training is suitable for the individuals involved and tailor the teaching to suit their skill-level and learning pace to ensure they make the most of the training and feel confident enough to go away and have a go themselves. We offer Content Managed Packages for clients who wish to out-source their social media management ranging from low-level to detailed social media strategy and support. All packages can also have additional training bolted onto them to ensure the client is confident to manage their own social media after a time. Social Media Strategy Packages help to focus business owners and marketing department on the what, why, how and when of using social media for business. We help give them a purpose to using social media and help them to use if more efficiently and effectively. We also strive to encourage authenticity and to show their personality through their social media channels/activity. We’ve also developed a highly interactive and visual Twitter & Instagram Wall called Big Screen Social which is designed to enhance any event. Be that conferences, exhibition stands, award evening, charity functions, festivals, music concerts, weddings & parties. Big Screen Social can be purchased to use for a day or on an ongoing basis by event planners, social media agencies, PR agencies, advertising and marketing agencies and AV technicians. The display posts using a given hashtag. It can be moderated and customised to suit the branding of the event.
Posted by Social Progress
Yorkshire tech partnership generates £1.6m revenue

Monday 25 September 2017

A partnership between Vapour Cloud and the pure technology group (PTG) has yielded over £1.6m in less than 12 months. Recognising the complementary expertise within the two businesses, the channel specialists began working together in October 2016. Fast forward just under one year and the enhanced service offering has been well-received by PTG’s ever-expanding customer base. The 90-strong Leeds-based team supplies managed cloud services to SME and mid-market organisations throughout the country, in addition to IT infrastructures to FTSE 250 organisations. But keen not to dilute its in-house skill-set, PTG sought a connectivity and communications partner to strengthen the tech solutions delivered to customers. With network, data security and voice communication capabilities within its own cloud portfolio, Elland-based Vapour was a logical choice. Now, any project with a wide-area-network or hosted voice requirement is tackled by the two teams in tandem, with pillow and duvet manufacturer John Cotton one of the first dual customers to come on board. And with £1.6m of contracted revenue already recorded, the future looks bright for the two businesses. “Technological innovation is happening incredibly quickly in this industry,” comments PTG’s sales director Gary Saunders. “It therefore takes more than just intuitive products to stand out. “What a customer really wants is a robust partner that can wrap up all of their requirements into one commercially-sound package. They need peace of mind that they’re dealing with experts in their field so that, should ‘disaster’ strike, they have everything in place to minimise operational disruption and continue with business as usual. They’re looking for speed, security and strong communication. That’s why I think PTG’s relationship with Vapour has worked so well. We’re on the same page in terms of what matters to customers and it all stems from our people.” Whilst the past 10 months have largely centred on dealing with reactive enquiries, the focus now is to proactively highlight the solutions that can benefit new and existing customers alike. “We have only just scratched the surface with Vapour’s Tunnl™ product, for example, and know that the provision of Disaster Recovery solutions could substantially increase our turnover in the next few years,” continued Gary. “And that’s before we think about the new Web RTC-powered commercial voice product Höllr™. “The channel is incredibly crowded at the moment, but collaborating with a firm like Vapour means we can offer more comprehensive, best-in-class support to customers, from one dedicated team.”
Posted by Scriba PR Limited
Tech event set to support ABF The Soldiers’ Charity

Tuesday 05 September 2017

ABF The Soldiers’ Charity has been chosen as the nominated beneficiary of funds raised during the upcoming Innovation & Disruption event. The inaugural four-hour tech showcase will take place at Aspire, Leeds, on Thursday 19 October, offering business and IT professionals the opportunity to experience the newest innovations that are set to transform the sector. But the industry-first event will also encourage its 300 delegates to dig deep in support of ABF – a not-for-profit organisation that provides lifetime support to Army soldiers, veterans and their immediate families. A silent auction and raffle will be just some of the fundraising activities on the agenda that evening. And every penny raised at the event will go to the cause very close to founder Tim Mercer’s heart. Elaborating on his reasons for choosing this charity, Tim, also CEO of Vapour Cloud, said: “Having served in the Forces myself I know personally how impactful periods of conflict can be on soldiers’ lives. But ABF has been providing physical, emotional and financial support to these individuals and their families since 1944. “In 2016-17 their oldest beneficiary was 105 and the youngest only nine months. They spent a staggering £9.2m in that one year alone and, in total, they’ve helped 75,000 people in 59 countries worldwide. I look forward to seeing what difference we can make, at our event.” The selection of ABF is perhaps doubly relevant given the keynote speaker at the Innovation & Disruption event is former Special Forces hero Ant Middleton, now a familiar face on Channel 4’s SAS Who Dares Wins. His leadership talk has proven a huge pull, with 70% of tickets already gone. Sponsored by Vapour Cloud, Pure Technology Group, Alphadigital, Seneca Capital, Freeths Solicitors, Spearhead Interactive VR, Data Shepherd and Ward Hadaway Solicitors, the Innovation & Disruption event will take place from 16:00-20:00 on Thursday 19 October. It is free to attend – and food and drink will be provided throughout ¬– but pre-registration via Eventbrite is essential.
Posted by Scriba PR Limited
Netpoint now servicing SME's with Corporate level Voice & Data Solutions

Friday 18 August 2017

We are pleased to announce the launch of our Voice & Data solutions. Netpoint Solutions can now offer a full range of telecoms and data products. We offer a full range of competitive VOIP, SIP, ISDN and traditional products. In addition, we offer data connections from broadband, 4G to leased lines. Whatever your data requirements we have a solution to fit your budget. Finally, we also have a full range of mobile voice and data packages from the leading providers such as Vodafone, O2 and EE. With the convergence of IT and Telecoms services, telecoms are becoming an integral part of the IT infrastructure within your company and these products complement our IT services so we can now offer a complete range of solutions. Please feel free to contact us to discuss how we can save you money on your telecoms requirements Telephone 01484 506966 for further details.
Posted by Netpoint Solutions Ltd
18 results found, page 1 of 2.  

Events Posted

2 results found 
Image for
CodeUp Huddersfield October Monthly Session
Tuesday 27 February 2018, 18:00 - 20:00
The Media Centre, 7 Northumberland Street, Huddersfield, HD1 1RL
Free Entry - 50 places
Image for
Kirklees Business Conference
Wednesday 21 March 2018 - Wednesday 21 February 2018, 09:00 - 16:00
John Smith's Stadium, Stadium Way, Huddersfield, HD1 6PG
Free Entry
2 results found 
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